So, you
have decided to buy the artwork(s) presented in our gallery. The process of
purchasing the artwork(s) is very simple. Please, read the detailed description
of this process and the steps of ordering listed below. We hope that this
information will answer your questions, which have probably arisen.
Selecting the artwork, asking
its price, ordering
While
browsing the artworks presented in our gallery and becoming interested in one of
them, you can click on its small image and go to the page where the detailed
information and the enlarged image are presented. On this page you can use
different services including inquiring the price of the artwork and the
additional information about it.
- First of all you have to ask the price for the each selected artwork.
- If you have submitted the 'Ask the price' form then the price of the selected artwork will be sent to your e-mail.
After you have received the letter from us with the original price, you can offer your price for the selected artwork and make a request for the image with greater resolution (at least 1000 pix on vertical or horizontal line) by answering our letter.
You will receive answer with the final price. If you agree with the price of art work you can write us that you want to make the order.
Don't forget to include your contact information so we can contact you.
When making your order you can also specify the form and way the work of art will be transported to you:
- on a stretcher or rolled;
- choose delivery by DHL express service or delivery by simple air mail.
- choose how would you like to pay us for the artwork and its delivery – directly to our bank account as prior 100% payment or through Escrow.com.
After
receiving your order we will reserve the artwork for you.
We will
inform you about this by sending you the letter with all conditions of the
transaction.
Note:
Any other conditions of the order like cost and terms of delivery, conditions
and guarantees of return, discounts can, also be discussed.
Payment
(skip
this point if you decided to pay directly to our bank account without using
escrow services)
And
after that you will be offered to visit the server of Escrow.com company* where
the final step of the transaction takes place, therefore in further actions
refer to the instructions provided by Escrow.com.
If you
have never used Escrow.com services before it will be necessary to register
first. After the process of registration log in to your account and find your
order in the list of active transactions. You can click on the link and receive
the detailed information on it. On the same page the service will offer you to
pay for the order. The available payment methods are check, money order and wire
transfer. You choose a way of payment and pay for the order. Escrow.com will not
release this sum of money to us until you receive your order and accept it.
*)
Escrow.com
is the American accredited escrow company and we have chosen it as the most
convenient and reliable intermediary for trading the work of art in Internet.
Escrow.com acts as a secure third party to protect the online buyers and sellers
from fraud. Escrow.com tracks all shipments to ensure the seller shipped and the
buyer received the merchandise, and if the merchandise is fraudulent, it gives
the buyer the chance to return the merchandise before payment is released to the
seller.
- You
can also pay for your order directly by transferring the money to our personal
bank account. In this case you can choose the delivery by simple air mail. If
you will pay through Escrow.com the delivery by simple air mail cannot be
provided. If you will pay directly to us you can use the services of the express
companies as well.
As soon
as Escrow.com will receive the money, we will draw up all necessary documents
for the artwork to pass the customs successfully and send it to your address by
the mail service chosen by you. After receiving the order you check the safety
and authenticity of the delivered artwork and then accept the transaction on
Escrow.com. After that the transaction is considered to be completed.
In case
of shipment by simple air mail, the order is sent immediately after receiving
the money to our personal bank account.
For any additional information,
please, feel free to ask your question via e-mail. Our e-mail addresses you can
find on the Contacts
Our guarantee
We do our best to make you
satisfied with our service.
Worldwide Delivery
Arthur Braginsky
gallery sends
purchased works of art to any country. We cooperate with leading
organizations providing high-quality deliveries within shortest possible terms.
These are:
Every work of art is packed
by hand in ultra strong materials, applying special technologies, and then
carefully transported. Thus, you may be absolutely sure that your purchase will
be delivered undamaged within specified terms. Your purchase shipment will be
made within 48 hours from the moment the money is received by us.
Money Back Guarantee
Arthur Braginsky gallery provides a
possibility to refund your money within 5 days, if, due to some reason, you are
not satisfied with your purchase. This offer is valid within 5 days only from
the date when you received the purchased good and informed us where of at Tel:
+380505418572 or info@artveroni.com
Arthur Braginsky gallery shall
refund the money, but we should receive the purchased good in its original
condition, i.e. undamaged, and you shall pay full cost of sending the purchased
good back to our gallery.
Therefore we recommend you
to select the artworks you want to buy precisely, requesting maximum information
on each artwork as well as big size photos of each artwork you are interested in
before the bargain!
Also you have to know that
hues of your monitor may differ from the hues of the original artworks. We
recommend you to calibrate your monitor settings before you make decision to
order any of the artworks!
Note: Please,
take into consideration that artworks purchased with discount more then 15% from
the original price can't be returned or replaced if they have been delivered in
perfect condition.
You also may exchange your
purchased good with any other art work, and we will be happy to help you in
choosing our best product. We are sure, however, that you will be fully
satisfied with your purchase and will need not use this service.
For any
additional information, please, feel free to ask your question via e-mail
info@artveroni.com